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Our customer support is available Monday-Friday: 10am-6:00pm. Closed Saturday-Sunday. If you text us on Saturday-Sunday, we will get back to you Monday morning.Average answer time: 24h
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When will my order arrive?
Please allow up to 4-14 days for your order to arrive. It takes 4 days to process your order. If your package has not arrived, contact our customer support which will promptly inform you of your package whereabouts.
I got my order, but an item is missing, defective, or not what I ordered. What do I do?
Once you receive your order, please thoroughly check your delivered items immediately. If you believe an item is missing, defective, or not a part of your order, contact our customer care department within immediately days of receiving the package. We are happy to address all concerns.
Our customer support is available Monday-Friday: 10am-6:00pm. Closed Saturday-Sunday. If you text us on Saturday-Sunday, we will get back to you Monday morning.Average answer time: 24h
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